Our booking button and calendar recently went on strike and no amount of staring at it angrily has been successful in fixing it. Please accept our apologies while we work on island time to find the delete button.
In the meantime, both Ms Thanh and I check and respond to all emails three times a day, and carry our phones with us at all times. Please feel very welcome to use either means of communication at any time.
*Because our guests are important to us, we deleted the social app Facebook from our phones, therefore messenger is a terrible way to communicate with us – avoid that unless you have a lot of patience.
For direct booking enquiries wherever possible, we include complimentary room upgrades, early check-in / late checkout and can be more flexible with discounts, amendments, cancellations, guest requests (dietary/special occasion, allergies – anything you wish to throw at us), or to answer any small questions you may have before you book (also, please refer to our FAQs. It’s a page we try to keep updated with honest answers to all the small questions our guests have before they make a booking decision, in the hope that we can provide an immediate answer).
By email: email@example.com (both English and Vietnamese).
Phone: Ms Thanh (Vietnamese) 0936 145 523
Caroline (English) (+84) 077 9533 622